BedsRus Gympie — Lodging in Gympie

Reviews of BedsRus Gympie

• Colin

  Added 2015.03.09

  Good service, reasonable prices.
• Bryan

  Added 2015.02.06

  Excellent especially when you know the owner manager
• Wyatt

  Added 2014.08.18

  Fantastic service, great prices!
• Joseph

  Added 2014.05.16

  Got what i needed
• John

  Added 2014.03.14

  Delivery to kilkivan
• Austin

  Added 2013.08.24

  Utterly gobsmacked at the very poor handling of a completely legitimate call for a refund, for which we are STILL waiting. We purchased a mattress from this store, and were delivered a highly unsatisfactory product. We called, thinking an incorrect mattress had been delivered, only to discover that it was the one meant to be delivered. We then sent a complaint via email that it was not satisfactory at all, and did not uphold to what was advertised. This was all within a 7 day period. We were then 'handed over' to the Manufacturer, Sleepyhead, and have since been treated with nil respect, bypassing of Australian Consumer Law's, and further thoughtlessness. After going to your store, and purchasing in Good Faith, we are now left with a very bitter taste. Why would you not be capable of fulfilling the refund in this short amount of time? Why would you hand us over to a very unfair 'process' or what the Sleepyhead manufacturer calls 'Procedure'? We are both utterly disgusted at how we have been handed around. All in an attempt to bypass a Fully Legitimate Refund. What is wrong with you people? Willing to take money from honest people whom put their faith in your product, yet not able to 'step up' and do the right thing when there has been an issue large enough to warrant a full refund? Its a disgrace.